Class Policies

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PAYMENT: A program spot is reserved only when payment is received. Tuition must be paid in full at the time of registration. Tuition includes a $15 non-refundable registration fee. The preferred method of payment is by credit card online using Family ID and Paypal. If it is necessary to register with The Umbrella office accepted payment options are VISA, MasterCard, AMEX, check or money order payable to The Umbrella, and cash.

REFUND POLICY: Tuition, less the $15 registration fee, and less any prorated cost of classes taken, will be refunded through the second meeting of any particular class. No refunds will be issued thereafter.

TUITION ASSISTANCE: Tuition assistance for students with financial need is available by application. Please contact the Education Director at 978.371.0820.

MEDIA CONSENT: The Umbrella programs are occasionally photographed or videotaped. Enrollment in a program authorizes The Umbrella to have, use, publish, and reproduce photographs, slides, moving pictures, or video of you or your children and/or artwork for promotional and public relations purposes. Please contact us if you do not want you or your child to be photographed or such photographs to be published online or in print.

BEHAVIOUR: The Director of Education reserves the right to dismiss a student from the program when, in his sole judgment, the student’s behavior interferes with the rights of others, the smooth functioning of the group or the activity.

ACCESSIBILITY: All areas of our building are wheelchair accessible. A wheelchair accessible bathroom is located on the third floor. Wheelchair access and handicapped parking are located on the right side of the building at the rear.

CANCELLATION POLICY: We follow the Concord Public School calendar for holidays, vacations, and cancellations.

The Umbrella reserves the right to change programs, schedules, and instructors, and to cancel classes
due to insufficient enrollment.